DESUNG ELECTRICAL MFG CO., LTD was found in 2013 and from the date of foundation, DESUNG have devoted our mind to develop glass made electric appliances and take the technology and management as our key role. We developed many creative products and most of them were popular in the market. From past few years we are concentrated more and more in high-end market. Therefore, we. Pay more and more attention to environmental protection, and harmful material control of products. We have set up the system in order to make our management and products complied with RoHS, WEEE and other international environmental protection directives. 

Q: Do you sell parts?
A: If you ordered an item from us and need a replacement part outside of warranty coverage, we are happy to help you place a replacement parts order! 

Q: Do you only sell genuine products?
A: Yes! We are proud to only sell only the best quality authentic products. Counterfeits are not allowed on our website. 

Q: What is the warranty coverage for the items I’m interested in?
A: Most of our products have warranties on manufacturing defects. Some products also offer a complete warranty from 1-5 years from the date of purchase. These warranties vary from
item to item! Which may be mentioned on the product listing, for any further queries, contact us regarding this and we will be happy to help. 

Q: How do I know if your product listings are accurate?
A: We have a lot of item data constantly being updated! Sometimes this may lead to issues like inaccurate product information, incorrect pricing or outdated product availability. We apologize for those issues.

Q: I checked out the shipping ETA on the product page, but I need this item sooner! Can you ship it any faster?
A: If you need your product faster than what is estimated, we may be able to offer overnight or two-day delivery at an additional charge. You can raise such a request and our team can update the shipping options on the phone and can choose the suitable option by paying the corresponding charges.